Refund & Cancellation Policy

1. Scope of This Policy

This Refund & Cancellation Policy applies to eligible programs, courses, training services and other paid educational services purchased directly from NextPeer Private Limited.

By registering for or purchasing an eligible NextPeer service, you acknowledge this Refund & Cancellation Policy.

2. Refund Eligibility

A refund request must be submitted within 7 calendar days from the date of registration or enrollment.

Requests received after this 7-day period will not ordinarily be eligible for a refund, except where otherwise required by applicable law.

The date recorded in NextPeer's registration, enrollment or payment records may be used to determine the applicable refund period.

3. No Refund After 7 Days

Once 7 calendar days have passed from the applicable registration or enrollment date, fees paid for the relevant program or service become non-refundable.

This applies even if a student later decides not to attend classes, stops participating in the program, changes personal plans or does not complete the course, subject to applicable law.

4. How to Request a Refund

Eligible refund requests should be submitted by email to:

To help us review the request, please include:

• Student's full name
• Registered email address
• Registered phone number
• Program or course name
• Registration or enrollment date
• Payment or transaction details
• Reason for requesting the refund

5. Review of Refund Requests

NextPeer may verify registration, enrollment and payment information before processing a refund request.

Submitting a refund request does not automatically mean that a refund has been approved. We may contact the student if additional information is reasonably required to verify the request.

6. Approved Refunds

If a refund request is approved, NextPeer will initiate the refund using an appropriate payment method.

The time required for the refunded amount to appear may depend on the bank, payment provider or payment method used for the original transaction.

7. Program Cancellation by NextPeer

If NextPeer cancels a paid program and does not provide an appropriate alternative, affected students may be offered an alternative batch, program credit or a refund, as appropriate to the circumstances and applicable law.

8. Batch or Schedule Changes

Reasonable changes to class schedules, instructors, sessions, learning formats or program arrangements do not automatically create a right to a refund.

Where a significant change materially affects a student's enrollment, the student may contact NextPeer support to discuss available options.

9. Duplicate or Incorrect Payments

If you believe that you were charged more than once for the same transaction or that an incorrect amount was charged, contact us as soon as possible.

We will review the relevant transaction records and take appropriate action where an incorrect or duplicate payment is verified.

10. Chargebacks and Payment Disputes

Students are encouraged to contact NextPeer first if there is a payment or refund concern so that we can review the matter.

Fraudulent or abusive payment disputes may result in suspension of access to the applicable services, subject to applicable law.

11. Changes to This Policy

NextPeer may update this Refund & Cancellation Policy from time to time. The latest version will be published on this page with an updated revision date.

Refund requests will be handled in accordance with the applicable terms and legal requirements.

12. Contact Us

For questions or refund-related requests, contact: